TicketSpot.com firmly stands behind the products and services we sell. Once your order is confirmed, we guarantee that you will receive the tickets you selected upon availability. After you receive an order confirmation from us, if for any reason the tickets you selected are not available, we will substitute comparable or better tickets for the same price, or we'll refund your money. We guarantee it!

We go to great lengths to make sure that the products we sell are authentic and the services we offer are beyond reproach. TicketSpot.com enforces the industry's most stringent rules for listing tickets on our system, yet we still are able to offer you one of the largest selections available. You can shop at TicketSpot.com with confidence knowing that we thoroughly screen and check all references for every seller who lists their tickets with us. You'll only find legitimate tickets listed on TicketSpot.com. We stake our reputation on it.

If an event is cancelled for any reason other than an act of God (rainout, earthquake, flood, etc.), war, terrorism, strike, or lockout, we will provide a full refund for the amount that you paid for the tickets. Any shipping charges are not refundable. TICKETS MUST BE RECEIVED BACK IN OUR OFFICE WITHIN 14 DAYS OF THE ANNOUNCEMENT OF THE CANCELLATION. We suggest returning tickets via certified mail or using a carrier that can provide you with proof of delivery. In case of postponement due to rain, strike, or for any other reason, tickets will be exchangeable but not refundable. Tickets will be honored for the rescheduled event date; therefore, new tickets will not need to be issued. In the event that tickets must physically be exchanged, you must exchange the tickets with the venue for future tickets.